Who we are
JTAC Event Services is a registered Company in England and Wales (No. 15716058). We are a Private Limited Company with Share Capital.
The information in this Privacy Notice relates to personal information which is obtained and for which JTAC Event Services is the Data Controller under data protection legislation.
What information we are collecting
The personal information we collect from you is limited to what is necessary to enable us to carry out the purposes for which it is collected. The type of information we collect depends on your interactions with JTAC Event Services and the choices you make, including your privacy settings.
The data we may collect, store and use can include the following:
- Name and contact information. We may collect your first and last name, title, job title and company name, email address, postal address, phone number and other similar contact data.
- Passwords, password hints and similar security information for authentication and account access.
- Payment information. We collect data necessary to process your payment if you purchase one of our goods, such as your payment instrument number (such as a credit card number or bank account number) and the security code associated with your payment instrument.
- Any personal information which you choose to provide us with in correspondence with you.
- Photographs, videography and CCTV footage.
- Your I.P. address (or Internet Protocol Address). This is a unique address that computing devices such as personal computers, tablets, and smartphones use to identify itself. An I.P. address is analogous to a street address or telephone number and could therefore be used to identify you.
- We may collect other online identifiers including cookies information (for more information please see (‘Cookies Policy’), the internet browser and devices you are using and the pages you visited on our website and how long you visited us for.
You have choices about some of the personal information we collect. When you are asked to provide personal information, you may decline. Please note that if you choose not to provide personal information that is necessary to enable us to carry out your request- for instance, to request your stored information or Patient report forms – we may not be able to fulfil that request.
We may provide links via our website to other websites or you might independently visit the website of a third party who we provide services too, such as our Clients. The privacy practices of these third-party websites are outside our control and in these cases, you should check the privacy notices of any third-party websites before disclosing any personal information.
There are various ways you might share your personal information with JTAC Event Services, depending on how you engage or interact with us. At present we offer the following channels of communication (though not all may be available to you and will depend on the reason for your contact with us):
- Websites – online forms
- Paper forms
- Phone
- Text (Including messaging apps such as “WhatsApp”)
- Face to face
You might send us an e-mail requesting personal information, that might be collected by us to enable us to deal with your enquiry.
When you contact us through phone, such as for customer support or to request a quote, telephone conversations with our representatives may be monitored and recorded.
Some of our premises and vehicles are monitored by CCTV and footage may be captured for security and safety purposes.
When you visit our websites, we use marketing analytics products and providers to measure the effectiveness of our websites, which may entail the collection of personal information in the form of online identifiers.
We may also obtain personal information from third parties. We protect data obtained from third parties according to the practices described in this Privacy Notice, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:
- Someone who may have nominated you for recognition.
- Someone who may post a photograph or information relating to you to our social media platforms.
- Data brokers from which we purchase information for potential business customers (for example, name, job title and business address).
- Partners with which we offer co-branded services or engage in joint marketing activities.
We will process your personal information to respond to any correspondence you send us and fulfil any requests you make to us, both before and after the fact. We will also process your personal information to carry out reasonable administration for such requests.
Removing your consent
If you have consented to the collection, processing and transfer of your personal information for a specific purpose(s), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection team by emailing – DPA@JTACevents.co.uk
As quickly as possible and in any event within 30 days of receiving notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to (unless we have another legitimate basis for doing so). Please note that if you ask us to stop sending you information we will update our records to stop further mailings as quickly as we can, but you may still receive further mailings which were already in progress prior to your asking us to stop for up to 2 months.
The withdrawal of your consent will not affect the lawfulness of our processing based on your consent before you withdrew your consent.
Data Sharing
We will NEVER sell or rent your information to third parties.
We may have to share your data with third parties, as described below. If we do, you can expect a similar degree of protection in respect of your personal information to that provided by us. We require third parties to respect the security of your data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may pass your personal information to our third-party service providers, including contractors and designated agents, and other associated organisations for the purposes of completing tasks on our behalf (for example to process payments, send communications, to supply you with goods and services, to resolve product queries or issues and to assist us with marketing analysis). However, when we use third party service providers, we disclose only the personal information that is reasonably necessary to deliver the service.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or re-organisation, or if we’re under a legal duty to disclose or share your personal data in order to comply with or enforce any legal obligation or rights or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will aim to protect your privacy.
We may share your personal information with our clients where their is reasonable ground to do so, such as sports stadiums or event organisers, where you may have been treated or communicated with a member of our team and that information and your details are reasonable to disclose.
We will actively support law enforcement agencies and those with investigatory powers when requests are made to us and we will actively support and disclose information to NHS trusts or those working for NHS trusts (in a medical/Ambulance capacity) where your information is requested of us.
Cookies
Cookies are text files containing small amounts of information which are downloaded to your computer or device and which do lots of different jobs.
When you first visited the website, you would have been given a choice about what cookies are set.
Some cookies are necessary to make the website work properly, for example allowing us to show you the right web page, and helping us to keep our website secure. Performance cookies help us to analyse and improve how our website works, and are optional. Marketing cookies help to ensure the adverts you see online are more relevant to you and your interests, and are optional.
Cookies which are set by us are called ‘first-party’ cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
We will only retain your personal information for as long as necessary for the purposes we collected it for, as set out in our Data Retention Schedule, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.